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One of the most frustrating things in business is watching someone else get incredible results with a particular tactic — a cold email approach, a sales process, a prospecting strategy — trying it yourself, and getting nothing out of it.
You use the same cold email approach. The same marketing campaign. Or the same script with your SDRs.
It works gangbusters for them. But it's a complete bust for you.
Why is it that other people can use the very same approach, in what seems to be the very same way, and get wildly different results?
Because your business is a complete system. And individual tactics don't work in isolation. They're all connected.
In other words, you can't take one part of a well designed system and expect it to work without all the other parts that are connected to it.
So when you rip a specific tactic out of someone else's system and drop it into yours, you're not replicating what made it work — you're just running a cheaper, lighter, incomplete version of it.
I'm actually living a version of this right now. Not in business — at my kids' school.
My boys go to a private school here in Cabo, and the school recently changed how they teach “math.” They adopted what they're calling a "Montessori approach."
They're using similar tools, materials, and language. But they aren't getting the same results — by a mile.
Parents are pissed. Kids are struggling. And there's enough confusion that parents started digging deep into what actually changed, myself included.
Here's what I've learned: Montessori math works. Pretty damn well. The data backs it up. You've got a sensory-based, progressive approach — foundations before formulas, understanding before memorization. Inside a true Montessori system, it performs really well over the long haul.
But Montessori works as a system.
Mixed-age classrooms. Unstructured three-hour work blocks. Observational assessments instead of standardized tests. Foundation building that starts from day one. A lot of elements are working together simultaneously to make the whole thing function.
What my kids' school did was cherry-pick one piece — the math methodology — and drop it into a traditional school with 45-minute periods, same-age classes, and standardized testing.
So now they're running a low-fidelity version of Montessori and expecting the same results.
But that's not how systems work. And it's not just a school problem.
It's one of the most common mistakes I see in business.
You spot a competitor crushing it with cold email. So you launch cold email. Even steal their messaging and cadence strategy.
But you don't realize how much their brand recognition plays into their response rates. Or that they've got their ICP dialed in after six months of testing. Or that there's a killer copywriter, a tight follow-up sequence, and a lead scoring system working behind the scenes.
You saw the tactic. You didn't see the system.
I see it constantly with sales processes, too — because a sales process is one of the easiest things to observe from the outside.
Someone sees a competitor running a specific discovery-to-close flow and getting great results. So, they replicate it step for step.
Then it doesn't work, and they can't figure out why.
Here's why: the success of that sales process was dependent on a lot of other factors that influenced it.
For example, their sales pipeline is driven by referrals. Yours is driven by cold outbound traffic.
So their prospects show up warm — problem-aware, maybe even solution-aware, and already trusting the brand. Meanwhile, your prospects show up cold from an outbound call or email. They're only mildly aware of the problem they have and have no idea who you are. Their sales process isn't going to be as effective in your system.
It's the simplest systems concept there is: individual components don't create an output on their own. It's how those components interact that produces the result. It's not one element in Montessori that makes math work. It's the entire system, and how it's designed together.
So here's my caution — to you and to me, honestly.
Be careful about replicating tactics you see working for other people without understanding the full system those tactics live within. The fourth-graders at my kids' school are proof of what happens when you don't.
Changes are being made — but it was a good reminder for me to look at my own business the same way. Not at individual pieces in isolation, but at how those pieces interact with one another.
Before you copy someone else's play, make sure you understand the playbook it came from.
Adios,
Ray
